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Contact us
Vous avez des questions ou besoin d'assistance ? Notre équipe est à votre disposition. N'hésitez pas à nous contacter par email ou téléphone, nous serons ravis de vous aider.
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Questions fréquentes
We accept payments by credit card (Visa, MasterCard, American Express) as well as PayPal. Bank transfers are also accepted for professional customers.
Delivery times depend on your location. For France and Europe, expect between 1 and 3 business days. International deliveries usually take between 2 and 6 business days.
Once your order has been shipped, you will receive an email with a tracking number. You can track your order directly on our site or on the carrier's website.
You have 14 days after receiving your order to return a product, provided it is in its original condition and unworn. Contact us or log in to your customer account to request a return.
If your order has not yet been shipped, it is possible to modify or cancel it by quickly contacting our customer service.
Yes, we offer a dedicated space for professionals and resellers. You can request access through our site or by contacting our sales team.
You can contact us by email at customerservice@epicedesign.com or by phone at +01 44 54 01 50. We will be happy to assist you.
Express delivery
- EXPRESS Delivery
ÉPICE PARIS offers a fast and secure Express delivery option. Delivery times are estimated from the shipment of your order. Free delivery is available in France and Europe for orders over €250.
- Delivery to mainland France: €9.90
- Delivery to the Schengen Area: €15
- Delivery to the USA, Switzerland & the United Kingdom: €19.90
- Worldwide delivery: €35
- Returns accepted within 14 days
You have the option to return your order within 14 days from the date of receipt. To request a return, contact us at the following email address: customerservice@epicedesign.com or log in to your account to make a request online.
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